Support Services
Our dedicated support team is available 24/7 to assist you with any questions or issues you may encounter.
Key Features:
- 24/7 customer support via phone and email
- Rapid response times for urgent issues
- Regular check-ins and account reviews
- Dedicated account manager for personalized service
- Multi-channel support including chat, ticketing, and video calls
- Onboarding assistance and system setup support
- Proactive system monitoring and issue prevention
- Feedback collection and service improvement actions
- Service-level agreements (SLAs) with guaranteed response times
- User training sessions and support documentation
- Remote troubleshooting and technical assistance
Pricing Plans
Basic
$299/month
- Up to 500 claims/month
- Standard reports
- Email support
Pro
$599/month
- Up to 1500 claims/month
- Advanced analytics
- Priority support
Enterprise
Custom
- Unlimited claims
- Custom integrations
- Dedicated account manager